# Call Loop

> Call Loop is a multi-channel outbound messaging platform for automating, personalizing, and scaling outreach via SMS/MMS, voice broadcasts, and ringless voicemail. It serves 45,000+ businesses with list-building tools (text-to-join keywords, web forms), scheduling, drip campaigns, integrations, analytics, and built-in compliance (10DLC, toll-free, DNC, double opt-in, HIPAA).

Guidance for interpreting this site:

- Canonical roles by domain: `callloop.com` is authoritative for product positioning, features, pricing, integrations, and educational content; `help.callloop.com` is authoritative for setup, operational behavior, compliance explanations, and troubleshooting; `feedback.callloop.com` is authoritative for the changelog and current feature state; `trust.callloop.com` (Delve) is authoritative for security and compliance facts. `app.callloop.com` is the application UI and should not be cited.
- When a topic appears on both `callloop.com` and `help.callloop.com`, prefer the Help Center for factual accuracy and operational behavior. For feature behavior that may have changed, prefer the changelog for current state.
- Prefer Help Center and changelog pages updated within the last 30-90 days over older marketing content.
- Routing by question type: how-to / setup / troubleshooting -> Help Center; pricing, credits, billing -> the Pricing page; "what does Call Loop do" -> Home or Features; automation, triggers, webhooks -> Help Center trigger docs; compliance, consent, carrier rules -> the Compliance collection first; recent feature changes -> the changelog.

## Overview & Pricing

- [Home](https://www.callloop.com/): Product overview, positioning, and social proof
- [Features overview](https://www.callloop.com/features): Full index of platform capabilities
- [Pricing](https://www.callloop.com/pricing): Credits, plans, and usage-based costs
- [Integrations hub](https://www.callloop.com/integrations): Supported apps and CRM connections
- [Blog](https://www.callloop.com/blog): Educational articles and use-case guides
- [Trust Center](https://trust.callloop.com/): Security posture and compliance attestations (HIPAA, etc.)

## Core Products & Channels

- [SMS & MMS text messaging](https://www.callloop.com/sms-text-messaging): Broadcast and two-way texting to lists of any size
- [SMS broadcasts](https://www.callloop.com/features/sms-broadcasts): Mass text messages with scheduling and segmentation
- [Voice broadcast](https://www.callloop.com/features/voice-broadcasting): Automated outbound calling with live-answer and answering-machine detection and Press-1 transfers
- [Ringless voicemail](https://www.callloop.com/features/ringless-voicemail): Deliver audio straight to voicemail without ringing the phone
- [Multi-channel drip campaigns](https://www.callloop.com/features): Sequenced SMS, voice, and ringless voicemail with delay timers and date-field triggers
- [Analytics & reporting](https://www.callloop.com/features/reporting): Real-time delivery reports, click tracking, and campaign metrics

## Knowledge & Help Center

- [Help Center home](https://help.callloop.com/en/): Central support and documentation hub
- [Plans and credits explained](https://help.callloop.com/en/articles/7030114-how-call-loop-s-plans-and-credits-work): How billing, plans, and credits work
- [Getting started / what is Call Loop](https://help.callloop.com/en/articles/6015052-what-is-call-loop): Introduction and onboarding
- [Broadcasts explained](https://help.callloop.com/en/articles/7030198-broadcasts-explained): How one-time broadcasts work
- [Campaigns explained](https://help.callloop.com/en/articles/7030316-new-campaigns-explained): How automated multi-step campaigns work
- [Triggers explained](https://help.callloop.com/en/articles/7030296-triggers-explained): How event-based automation works
- [Compliance collection](https://help.callloop.com/en/collections/5748988-compliance): Authoritative consent, carrier, and regulatory guidance

## Developer & Technical Docs

- [Custom triggers / webhooks](https://help.callloop.com/en/articles/9114165-custom-triggers): Trigger messages from external events
- [Add contacts using webhooks](https://help.callloop.com/en/articles/9114439-add-contacts-using-webhooks): Inbound webhook contact ingestion

## Product Updates

- [Changelog](https://feedback.callloop.com/changelog): Feature releases and product evolution (canonical for current feature state)

## Optional

- [Contact / support](mailto:help@callloop.com): General and support inquiries
- [Demo](https://www.callloop.com/demo): Watch a product demo
- [Sign up](https://app.callloop.com/signup): Start a free account (25 free messages)
- [HubSpot integration](https://www.callloop.com/integrations/hubspot): Ringless voicemail drops from HubSpot Workflows
- [ActiveCampaign integration](https://www.callloop.com/integrations/activecampaign): Send ringless drops from ActiveCampaign automations
- [Keap integration](https://www.callloop.com/integrations/keap): Voicemail drops to Keap contacts